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Terms & Conditions
Last Updated: August 27, 2026
Welcome to LVG Shop. These Terms & Conditions govern your access to and use of our website, services, products, and online store. By accessing our website or purchasing a product from LVG Shop, you agree to be bound by these terms.
Please read them carefully before using our website or placing an order.
1. About LVG Shop
LVG Shop is an online retail store offering a selection of products across different categories, including fashion, accessories, technology, lifestyle products, and other items available through our online platform.
These Terms & Conditions apply to all visitors, customers, and users of the LVG Shop website.
2. Acceptance of Terms
By accessing or using the LVG Shop website, you confirm that you have read, understood, and agreed to these Terms & Conditions.
If you do not agree with any part of these terms, please do not use our website or services.
We reserve the right to update or modify these Terms & Conditions at any time. Changes will become effective once published on this page.
3. Products and Product Information
We make every effort to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate and up to date.
However, slight differences may occur between product images and the actual product due to:
- Screen settings and display resolution;
- Lighting and photography conditions;
- Manufacturer updates;
- Packaging or design changes;
- Availability of different product versions.
We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time without prior notice.
4. Prices and Payments
All prices displayed on the LVG Shop website are subject to change without prior notice.
The final price applicable to your purchase will be the price displayed at the time your order is placed.
Available payment methods may vary depending on the product, order, location, and payment provider.
LVG Shop reserves the right to refuse, cancel, or limit an order when necessary, including in cases of pricing errors, suspected fraud, technical errors, or product availability issues.
5. Orders
When you place an order, you are making an offer to purchase the selected products under these Terms & Conditions.
An order is considered accepted once LVG Shop confirms the order and payment, where applicable.
We reserve the right to cancel or refuse an order for legitimate reasons, including:
- Product unavailability;
- Incorrect pricing or product information;
- Payment problems;
- Suspected fraudulent activity;
- Incorrect or incomplete customer information;
- Technical or system errors.
If an order is cancelled after payment has been received, the applicable amount will be refunded according to the payment method and applicable procedures.
6. Shipping and Delivery
We make reasonable efforts to process and ship orders within the estimated timeframe displayed on our website.
Delivery times may vary depending on:
- Destination;
- Shipping method;
- Product availability;
- Carrier delays;
- Customs procedures;
- Holidays or unforeseen circumstances.
Estimated delivery dates are not guaranteed unless expressly stated otherwise.
Once an order has been handed over to the shipping carrier, delays caused by the carrier, customs authorities, weather conditions, or other circumstances beyond our reasonable control may occur.
7. Customer Information
Customers are responsible for providing accurate and complete information when placing an order.
This includes, but is not limited to:
- Full name;
- Delivery address;
- Telephone number;
- Email address;
- Payment information;
- Other information required to process the order.
LVG Shop is not responsible for delivery problems resulting from incorrect or incomplete information provided by the customer.
8. Returns, Exchanges and Refunds
Returns, exchanges, and refunds are subject to the LVG Shop Return & Refund Policy.
Customers should review the applicable policy before completing a purchase.
Certain products may not be eligible for return or exchange due to their nature, hygiene requirements, customization, or other applicable restrictions.
Where a return is permitted, the product may need to meet specific conditions regarding its original condition, packaging, accessories, and proof of purchase.
9. Promotional Offers
From time to time, LVG Shop may offer discounts, promotional campaigns, coupons, or special offers.
Promotions may be subject to specific terms, eligibility requirements, expiration dates, product exclusions, or limited availability.
LVG Shop reserves the right to modify or terminate a promotion when necessary.
Promotional offers cannot necessarily be combined unless expressly stated.
10. Website Use
You agree to use the LVG Shop website only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities;
- Attempt to gain unauthorized access to our systems;
- Interfere with the operation or security of the website;
- Introduce malicious software or harmful code;
- Copy or reproduce website content without authorization;
- Use our website to infringe the rights of others.
We reserve the right to restrict or terminate access to users who violate these terms.
11. Intellectual Property
Unless otherwise stated, the content available on the LVG Shop website, including logos, trademarks, graphics, photographs, text, designs, layouts, and other materials, is owned by or licensed to LVG Shop and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, publish, sell, or commercially exploit our content without prior written authorization.
12. Third-Party Services and Links
Our website may contain links, services, payment processors, shipping providers, or other integrations operated by third parties.
LVG Shop is not responsible for the content, policies, availability, security, or practices of third-party websites or services.
Your use of third-party services may be subject to their own terms and privacy policies.
13. Privacy
Your use of LVG Shop is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.
By using our website, you acknowledge that you have read and understood our Privacy Policy.
14. Disclaimer
We make reasonable efforts to maintain the accuracy, availability, and functionality of our website.
However, LVG Shop does not guarantee that the website will always be:
- Available without interruption;
- Free from errors;
- Completely secure;
- Free from technical problems;
- Free from inaccuracies.
The website and its content are provided subject to applicable law.
15. Limitation of Liability
To the maximum extent permitted by applicable law, LVG Shop shall not be responsible for indirect, incidental, consequential, or unforeseeable losses arising from the use of our website or products.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
16. Force Majeure
LVG Shop shall not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, extreme weather, government actions, strikes, transportation disruptions, internet or technology failures, pandemics, customs delays, or other unforeseen events.
17. Changes to These Terms
LVG Shop reserves the right to modify these Terms & Conditions whenever necessary.
The updated version will be published on this page together with the corresponding Last Updated date.
Your continued use of the website after changes are published constitutes acceptance of the updated terms.
18. Governing Law
These Terms & Conditions shall be interpreted and applied in accordance with the applicable laws and regulations governing LVG Shop and the customer’s transaction.
Where applicable, mandatory consumer protection rights will remain unaffected by these terms.
19. Contact Us
If you have questions regarding these Terms & Conditions, your order, or our services, please contact LVG Shop through the contact information available on our website.
LVG Shop
Website: lvgshop.com.br
Email: mail@lvgshop.com.br
Phone / WhatsApp: +55 47 99707-1737
Thank you for choosing LVG Shop.
We are committed to providing a secure, transparent, and professional shopping experience.
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Informations
Business hours: Monday – Friday: 9:00-18:00
Saturday: 09:00 – 13:00
Address: R. Martins Fontes, 247 – Operária Nova, Criciúma – SC – Brazil, 88809-060
CNPJ: 46.314.405/0002-86
Email: mail@lvgshop.com.br
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